ARTICLE 8 of the General Conditions of Sale: clause satisfied or reimbursed.
Supplementing Article 7 of the general conditions of sale, the CUSTOMER has the right to withdraw from the purchase without no penalty and without specifying the reason, within the deadline of 30 days from the expiry of the 14, required by law, for the exercise of the right of withdrawal.
This opportunity is offered, exclusively, by MAMBA SPORT, as we believe that our products offer unique characteristics whose qualities and efficiency we are so convinced to offer our CUSTOMER the opportunity to try them for a suitable time, in order to be able to give a thorough evaluation and to fully appreciate the benefits.
It will, therefore, be possible for the CUSTOMER to withdraw from the purchase contract up to 34 days. following the day of receipt of the products purchased.
In case of multiple purchases made by the CUSTOMER with only one order and delivered separately, the term of 34 days runs from the date of receipt of the last product.
The CUSTOMER who intends to exercise this clause must communicate it to MAMBA SPORT through explicit declaration, that can be sent by recommended a / R. The CUSTOMER may exercise this extraordinary right, including by sending any explicit declaration containing the decision to redraw from the contract.
In case of exercise of this right, the CUSTOMER is obliged to return the goods within 14 days from the day on which he communicated to MAMBA SPORT his desire to exercise the “satisfied or reimbursed” clause.
The goods must be returned to MAMBA SPORT, at Deposito of Locatelli Street, 82 – 20853 – Biassono (MB).
The direct costs of returning the products are charged to the CUSTOMER. The cost is estimated to be equal to a maximum of about 10.00 (ten / 00) euros.
The goods must be returned intact, in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: manuals, instructions, etc.) and complete with the attached tax documentation. Without prejudice to the right to verify compliance with what above, MAMBA SPORT will reimburse the amount of the products object of the withdrawal within a maximum of 14 days, including any shipping costs.
MAMBA SPORT will reimburse using the same payment term used by the CUSTOMER during the purchase phase. In the case of payment made by bank transfer, and if the CLIENT intends to exercise their right of withdrawal, must provide MAMBA SPORT, by accessing the section contact us, the bank details: IBAN, SWIFT, and BIC required to make the repayment, on the part of MAMBA SPORT.
For any other contractual information, please refer to the general terms and conditions of sale.